Our mission: to help companies master incident response

Adopting safety-critical procedures from industries like aviation, Uptime Labs is the incident manager’s incident flight simulator — a training ground for responding confidently and flawlessly to any incident or scenario.

We’ve been there and done that: 15 years as sleep-deprived software engineers on support rota for a financial trading platform. Frozen behind the keyboard during major incidents, C-level colleagues watching over our shoulder. Justifying spending millions on monitoring and APM tools.

Learning what a waste it is to invest in tools if engineers interact with the tools for the first time in the middle of a major IT incident. Scrambling to comply with 10+ different regulations for operational resiliency processes. We created Uptime Labs to make all of this stress manageable, and fun!

Our mission: to help companies master incident response

We’ve been there and done that: 15 years as sleep-deprived software engineers on support rota for a financial trading platform. Frozen behind the keyboard during major incidents, C-level colleagues watching over our shoulder. Justifying spending millions on monitoring and APM tools.

Learning what a waste it is to invest in tools if engineers interact with the tools for the first time in the middle of a major IT incident. Scrambling to comply with 10+ different regulations for operational resiliency processes.

We created Uptime Labs to make all of this stress manageable, and fun!

Founding Team

Founding Team

Hamed Silatani

Co-founder & CEO

Hamed has 20 years of experience in engineering leadership, reliability engineering, and IT operations. His wide-ranging expertise in incident response comes from his role as Head of Reliability Engineering for a global financial trading platform.

Joe McKevitt

Co-founder & Director of Engineering

Joe, a passionate technologist and developer, has 17 years’ experience in building and scaling high-performing products and teams. Also a marathon runner, he’s wired for high performance. He loves creating cultures of constant innovation, and coaching people to develop their full potential.

Jack Moore

Co-founder & Sales Director

Jack is the founder of tech consultancy WeShape. He has built an extensive DevOps and Cloud network from co-organising one of the UK’s largest technology community events — London DevOps and London Tech Leaders. He’s also a proud father and a big fan of Rugby.

Advisors

Advisors

John Allspaw

John, co-founder of Adaptive Capacity Labs, has over 20 years of experience in software systems engineering and operations. He authored books like The Art of Capacity Planning (2009) and Web Operations (2010) and played a key role in the DevOps movement. John served as CTO at Etsy and holds an MSc in Human Factors and Systems Safety.