Science-backed incident response training simulations.
Uptime Labs enhances your team's incident response skills to the highest standard, directly protecting revenue, reputation and regulatory risk.
Trusted by teams building world-class incident response
CEO
APP
What do I tell the investors?
CTO
APP
What do I tell customers?
Customer Service
APP
Which services are down?
Your boss
APP
I hope you have a plan!
Incidents are inevitable. Chaos isn't.
Ultra-realistic training that replicates the pressure of real incidents.
Simulated incidents. Real-world outcomes.
Reduce risk
Turning hidden risks into measurable insights.
Convert invisible into measurable risk with analytics to track skills gaps at an individual, team and organisational level.
Resolve faster
Less confusion - more resolution
We condition teams to react decisively under pressure, for faster MTTR and reduced escalation and confusion.
Improve customer satisfaction
Own your reputation under pressure.
Teams rehearse real-world outage scenarios so when systems (inevitably) fail, your brand remains strong.
Inspire confidence
Demonstrate resilience to regulators, boards and customers.
Regular training and reporting creates a record of preparedness.
How Does It Work?
Get Started in Minutes
Complete a quick and simple onboarding.
Complete a quick and simple onboarding.
No Integration Needed
All you need is an internet access, a browser and a single click to start training.
All you need is an internet access, a browser and a single click to start training.
Press Play
The training simulations run inside our systems (not yours).
The training simulations run inside our systems (not yours).
Tabletops vs. Uptime Labs
Tabletops produce meeting notes. Uptime Labs produces faster recoveries.
Tabletops
Uptime Labs
Investment required
High manual effort to design, execute, and track
Significantly lower - set price per user
Scalability
Limited
100+ simulations in 3 months (customer example)
Performance insight
Anecdotal and subjective
Objective analytics at individual and team level
Time to recovery (TTR)
Rarely measured or improved
Measured and systematically reduced
Customer satisfaction impact
Indirect or unclear
Improved through faster, more effective response
Effectiveness
Low realism doesn’t trigger the same responses as under pressure
High psychological fidelity means realistic responses – building incident ‘muscle memory’
Investment required
Tabletops
High manual effort to design, execute, and track
Uptime Labs
High manual effort to design, execute, and track
Scalability
Tabletops
Limited
Uptime Labs
100+ simulations in 3 months (customer example)
Performance insight
Tabletops
Anecdotal and subjective
Uptime Labs
Objective analytics at individual and team level
Time to recovery (TTR)
Tabletops
Rarely measured or improved
Uptime Labs
Measured and systematically reduced
Customer satisfaction impact
Tabletops
Indirect or unclear
Uptime Labs
Improved through faster, more effective response
Effectiveness
Tabletops
Low realism doesn’t trigger the same responses as under pressure
Uptime Labs
High psychological fidelity means realistic responses – building incident ‘muscle memory’
Backed by
World-Class Expertise
Staged world simulations have been used in healthcare, aviation, transportation, spaceflight operations, and emergency management. Uptime Labs is the first to do it in software!
It is a rare case of product development built on solid scientific foundations.
It is a rare case of product development built on solid scientific foundations.
What our Customers are Saying
I really like how Uptime Labs helps train high-grade incident managers by equipping them with all the necessary skills. It’s also great that incidents unfold in real time with real logs, creating a realistic and immersive environment that maps to real life.
We started out with a resolution time of 4h33m pre- rollout of Uptime Labs. This is currently trending at 1h33mins across sev1 and sev2 incidents on a rolling 30-day window – a testament to the skills built through Uptime Labs.
The impact has been tangible. We’re seeing stronger coordination, clearer decision-making and greater confidence across engineering and incident leadership teams.
Uptime Labs has boosted our confidence, improved teamwork, and helped us resolve issues much faster.
If you are a company/product worried about uptime, this tool is a must-have for your operations arsenal of tools.
I really like how Uptime Labs helps train high-grade incident managers by equipping them with all the necessary skills. It’s also great that incidents unfold in real time with real logs, creating a realistic and immersive environment that maps to real life.
We started out with a resolution time of 4h33m pre- rollout of Uptime Labs. This is currently trending at 1h33mins across sev1 and sev2 incidents on a rolling 30-day window – a testament to the skills built through Uptime Labs.
The impact has been tangible. We’re seeing stronger coordination, clearer decision-making and greater confidence across engineering and incident leadership teams.
Uptime Labs has boosted our confidence, improved teamwork, and helped us resolve issues much faster.
If you are a company/product worried about uptime, this tool is a must-have for your operations arsenal of tools.
I really like how Uptime Labs helps train high-grade incident managers by equipping them with all the necessary skills. It’s also great that incidents unfold in real time with real logs, creating a realistic and immersive environment that maps to real life.
We started out with a resolution time of 4h33m pre- rollout of Uptime Labs. This is currently trending at 1h33mins across sev1 and sev2 incidents on a rolling 30-day window – a testament to the skills built through Uptime Labs.
The impact has been tangible. We’re seeing stronger coordination, clearer decision-making and greater confidence across engineering and incident leadership teams.
Uptime Labs has boosted our confidence, improved teamwork, and helped us resolve issues much faster.
If you are a company/product worried about uptime, this tool is a must-have for your operations arsenal of tools.
Resources
Get Started Today
Most engineers spend years getting good at incidents the hard way. Uptime Labs gets them there in months.