The world’s first realistic incident drill platform

Hone your skills, improve your uptime

Intensify your incident response capability by running realistic drills within minutes, as often as needed. Our promise: experience 10 years’ worth of IT incidents in only 10 days

Trusted by

The world’s first realistic incident drill platform

Hone your skills, improve your uptime

Intensify your incident response capability by running realistic drills within minutes, as often as needed. Our promise: experience 10 years’ worth of IT incidents in only 10 days

Trusted by

The world’s first realistic incident drill platform

Hone your skills,
Improve your uptime

Intensify your incident response capability by running realistic drills within minutes, as often as needed. Our promise: experience 10 years’ worth of IT incidents in only 10 days

Focus on human factors,
reduce downtime

59.5% of IT outages are
linked to people & processes*

*2022 Annual Outage Analysis

$12 billion

is what system outages cost UK businesses in 2015

—Forrester report

$100K/hr

is the average cost of IT downtime

—Forrester report

65.8%

…of IT operators say emergency response skillset is mission-critical

—Uptime Labs survey

50%

…of IT operators were stressed and in panic responding to a major incident

—Uptime Labs survey

Focus on human factors,
reduce downtime

59.5% of IT outages are
linked to people & processes*

*2022 Annual Outage Analysis

$12 billion

is what system outages cost UK businesses in 2015

—Forrester report

$100K/hr

is the average cost of IT downtime

—Forrester report

65.8%

…of IT operators say emergency response skillset is mission-critical

—Uptime Labs survey

50%

…of IT operators were stressed and in panic responding to a major incident

—Uptime Labs survey

Focus on human factors, reduce downtime

59.5% of IT outages are
linked to people & processes*

*2022 Annual Outage Analysis

$12 billion

is what system outages cost UK businesses in 2015

—Forrester report

$100K/hr

is the average cost of IT downtime

—Forrester report

65.8%

…of IT operators say emergency response skillset is mission-critical

—Uptime Labs survey

50%

…of IT operators were stressed and in panic responding to a major incident

—Uptime Labs survey

Make everyone
an elite troubleshooter

End key-person dependency

Every team is your A team

Practice makes perfect — run drills often to build muscle memory

Less escalations, less disruptions

Skill up first-line support, reduce escalation, recover faster

Get new joiners production- ready in 1 month

New joiners can run as many incident drills as they need to practice all your past major incidents

Make everyone an elite troubleshooter

End key-person dependency

Every team is your A team

Practice makes perfect — run drills often to build muscle memory

Less escalations, less disruptions

Skill up first-line support, reduce escalation, recover faster

Get new joiners production- ready in 1 month

New joiners can run as many incident drills as they need to practice all your past major incidents

Reduce your incident recovery time by 25%

  • Significantly better decision making under pressure
  • Regularly practice real-life scenarios(yours and others’)
  • Troubleshoot like a rockstar

Reduce your incident recovery time by 25%

  • Significantly better decision making under pressure
  • Regularly practice real-life scenarios(yours and others’)
  • Troubleshoot like a rockstar

Reduce your incident recovery time by 25%

  • Significantly better decision making under pressure
  • Regularly practice real-life scenarios(yours and others’)
  • Troubleshoot like a rockstar

Why clients love us

“It was great to see it live. I think the Slack integration is powerful. I think that’s the real secret sauce. You can do graphs and you can do other pieces. The bit that is hard to recreate with engineers that you really need to get around, is actually a meaningful conversation. That’s something you guys are doing really, really well.”

 
Alex Hibbit
Group SRE Director
Albelli-Photobox Group

“It feels like you are actually driving a priority-one incident in which people are chasing you, wanting an update, who is doing what, etc. So if you are to use this, it gives you very good exposure to process.”

 
Kritika Iyer
IG

“I had an excellent experience with Uptime Labs. As a fresher with very less exposure to corporate culture and tools, Uptime Labs gave me a hands-on and real-time mock platform where I learnt replicating the issue, asking valid questions, troubleshooting, resolving and on-time escalation wherever required, plus improved my communication and pressure management during business critical issues.”

 
Sonali Raikar
Support Engineer
IG

“I think it’s really good. In fact, I’m almost thinking to myself that if I was to recruit an incident manager, I would want to pay you guys to do a half-hour scenario with them like this. I do recruit incident managers, and you only get to understand how good they are when you have a live incident. This is really good.”

 
Rich Torode
Service Delivery Manager
Allianz UK

“I think it was useful having the Grafana dashboards. The Slack integration was really cool. That felt really realistic, similar to how we do our jobs. Getting that hands-on experience with those conversations — that thought process of, alright, let’s look at recent deployments. Let’s look at this and stuff like that. That’s something that you can’t do until there’s an actual incident.”

 
David Kane
Senior Principal Engineer
Albelli-Photobox Group

“The game tells me where I’m going wrong. You didn’t even have to tell me that this is the feedback because when you finish it, you realise that okay, this is where I’m going wrong and need to improve. Instead of running to fix the issue, which will take some time, you instead take a moment to try to understand the problem. I totally enjoyed it.”

 
Anish Sing
Incident Manager
IG

Why clients love us

“I think it’s really good. In fact, I’m almost thinking to myself that if I was to recruit an incident manager, I would want to pay you guys to do a half-hour scenario with them like this. I do recruit incident managers, and you only get to understand how good they are when you have a live incident. This is really good.”

 
Rich Torode
Service Delivery Manager
Allianz UK

“I had an excellent experience with Uptime Labs. As a fresher with very less exposure to corporate culture and tools, Uptime Labs gave me a hands-on and real-time mock platform where I learnt replicating the issue, asking valid questions, troubleshooting, resolving and on-time escalation wherever required, plus improved my communication and pressure management during business critical issues.”

 
Sonali Raikar
Support Engineer
IG

“It feels like you are actually driving a priority-one incident in which people are chasing you, wanting an update, who is doing what, etc. So if you are to use this, it gives you very good exposure to process.”

 
Kritika Iyer
IG

“It was great to see it live. I think the Slack integration is powerful. I think that’s the real secret sauce. You can do graphs and you can do other pieces. The bit that is hard to recreate with engineers that you really need to get around, is actually a meaningful conversation. That’s something you guys are doing really, really well.”

 
Alex Hibbit
Group SRE Director
Albelli-Photobox Group

“The game tells me where I’m going wrong. You didn’t even have to tell me that this is the feedback because when you finish it, you realise that okay, this is where I’m going wrong and need to improve. Instead of running to fix the issue, which will take some time, you instead take a moment to try to understand the problem. I totally enjoyed it.”

 
Anish Sing
Incident Manager
IG

“I think it was useful having the Grafana dashboards. The Slack integration was really cool. That felt really realistic, similar to how we do our jobs. Getting that hands-on experience with those conversations — that thought process of, alright, let’s look at recent deployments. Let’s look at this and stuff like that. That’s something that you can’t do until there’s an actual incident.”

 
David Kane
Senior Principal Engineer
Albelli-Photobox Group

Integrations

Integrations

Integrations

Upskill your team, cut the cost of outages

Make everyone an elite troubleshooter