No active incidents

Realistic, no-risk incident response training.

Consistent, high-quality incident response - by everyone, every time.

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Trusted by teams who demand better:

CEO

APP

What do I tell the investors?

CTO

APP

What do I tell customers?

Customer Service

APP

Which services are down?

Your boss

APP

I hope you have a plan!

Unbelievably Immersive

Ultra-realistic, gamified training that replicates the pressure of real incidents.

Simulated Incidents. Real-World Outcomes.

Reduce risk

Turning hidden risks into measurable insights.

Convert invisible into measurable risk with analytics to track skills gaps at an individual, team and organisational level.

Resolve faster

Less confusion - more resolution

We condition teams to react decisively under pressure, for faster MTTR and reduced escalation and confusion.

Improve customer satisfaction

Own your reputation under pressure.

Teams rehearse real-world outage scenarios so when systems (inevitably) fail, your brand remains strong.

Inspire confidence

Demonstrate resilience to regulators, boards and customers.

Regular simulations and reporting create a record of preparedness.

How Does It Work?

Get Started in Minutes

Complete a quick and simple onboarding.

No Integration Needed

All you need is an internet access, a browser and a single click to start training.

Press Play

The training simulations run inside our systems (not yours).

Tabletops vs. Uptime Labs’ Training Simulations

Tabletops ask, What would you do?  Uptime Labs makes your team actually do it.

Tabletops

Uptime Labs

Investment required

High manual effort to design, execute, and track

Significantly lower - set price per user

Scalability

Limited

100+ simulations in 3 months (customer example)

Performance insight

Anecdotal and subjective

Objective analytics at individual and team level

Time to recovery (TTR)

Rarely measured or improved

Measured and systematically reduced

Customer satisfaction impact

Indirect or unclear

Improved through faster, more effective response

Effectiveness

Low realism doesn’t trigger the same responses as under pressure

High psychological fidelity means realistic responses – building incident ‘muscle memory’

Backed by
World-Class Expertise

Staged world simulations have been used in healthcare, aviation, transportation, spaceflight operations, and emergency management. Uptime Labs is the first to do it in software!  
It is a rare case of product development built on solid scientific foundations.

John Allspaw

Principal, Adaptive Capacity Labs

What our Customers are Saying

I really like how Uptime Labs helps train high-grade incident managers by equipping them with all the necessary skills. It’s also great that incidents unfold in real time with real logs, creating a realistic and immersive environment that maps to real life.

We started out with a resolution time of 4h33m pre- rollout of Uptime Labs. This is currently trending at 1h33mins across sev1 and sev2 incidents on a rolling 30-day window – a testament to the skills built through Uptime Labs.